Adam said that they "should" have it done by the end of the day. This entailed me driving 2 hours to the shop, then another hour and a half to my office. He said that they didn't do that, but they would shuttle me to my office. There is no public transportation to and from my office, and it was an hour away from my house. I explained to him, again, about my constraints, and said that I would need a loaner car in order to get back and forth. I also told him that my steering column was making a weird rubbing noise that wasn't there before. Instead of calling the sales person, I called Adam, the service manager, and told him what was going on. It was Sunday, so I waited until Monday and called. Coming down a hill, the car started shakingagain. A day later, I turned my old car over to the buyer that had graciously allowed me to keep it longer, even after it was paid for. Later in the week I was informed that my car was fixed, that they had "turned" the rotors and replaced the steering column. It was determined that they needed to look at the brakes/alignment/etc, and check the steering column as it was making a strange rattling noise. I also work an hour from my home, so having that extra car was helpful. I still had my old car, I had left it at the dealership, so I was able to drop my car off and still get home. I had to make an appointment for during the week. He said that Frank should have known that. I got there, and Adam, the service manager, told me that they did not do anything but lube jobs on Saturdays, that they only had a light crew on duty. On Saturday, I drove the 2 hours to the shop (I live in the mountains).
Also, the financing department called me that day and they mysteriously were able to lower the price of the car. I called Frank the next day and he assured me that the service department was expecting me on Saturday.
He said to call the next day so he could let me know that he had it set up for me. He apologized and said he would set it up for me to come into the shop on the following Saturday to have it checked out. I immediately called the sales guy, Frank, to tell him about it. I signed the papers and I had my "new" car! (2006 Chevy Cobalt, the "only one" they had left, very odd) It had a 3-month bumper to bumper, and the original power-train, warranty.Ībout halfway home, as I was decelerating down a hill, the car started vibrating violently.
I did not question further (stupid, trusting me). I work for GMAC, so I asked if it were GM Certified, and I was told "yes". I took it for a test drive, and it seemed fine. I went to the lot to sign the papers and pick up my car. On July 3rd, 2007, I called MedVed to determine if I were eligible for a loan, and if they had the car that I wanted.